You’re in the company of professionals.

Daniel Schneider-Marfels – Managing Director/Owner

As an IT specialist I’m passionate about taking the forward thinking, into the future approach to business.  I just really, really want businesses – small, medium and big to get the best value out of IT. It’s like a jigsaw, fitting all the pieces together to create the perfect IT picture.

Melissa and I created our own start-up IT business in 1998 and in 2007 we became part owners of Total Computers.  In January 2014 we became the proud sole owners of what is now called TotalCom.  We have a great team at TotalCom, which makes coming to work everyday a real pleasure.

Melissa Rhyndress – Senior Engineer/Owner

I like the problem solving aspect of I.T. but mostly I enjoy the relationships we have with our clients. Many of which we have known for years.

We have a close knit team that are genuinely great to work with and are on the same wavelength. Happy customers are our goal.

Susan Whareaorere – Financial Manager

I joined TotalCom nearly 17 years ago (under the original owners) when there were 2 shops (one retail & one workshop) based opposite the Mount Maunganui Library.  So even though I’m not an IT specialist I do know a thing or two about computers and IT now!  So after a few moves and changes over the years, I’ve been incredibly lucky to work for a company that has always been not just about computers, but about people. I love meeting our customers who pop into our lovely, bright modern offices.

Daniel and Melissa certainly take a very proactive customer focus approach to IT and that’s why I love working in this team. The work is varied, the people and customers are great and it certainly keeps me on my toes.

Steve Meredith – Senior Engineer

As a local Tauranga boy born and bred, working as a Senior Engineer isn’t just about being “the jack of all trades”, it’s also about helping businesses out with their IT needs and business planning.   It’s great to be part of such a close-knit team and we know a lot of what we do is based on trust.

We don’t take this trust lightly.  We would prefer to help businesses be proactive with their IT needs so their budgets don’t blow out unexpectedly. How we do this is to create an IT strategy that sits within the financial plan. We all see this as a very important skill set to have because we highly value business success.

We work alongside the company Accountant, Office Manager, Owner/Operators and those responsible for keeping the business running and focus on specific jobs at hand that need immediate attention. Our clients can relax with the knowledge that we can handle any of their requests when they need it.