Serving up IT Solutions since 1992

We keep your IT systems safe, secure and running smoothly. Find out how or give us a call.

Data Security

We keep your business data safe, secure and backed up up for those times when you need it most.

Network Systems

Your network is the core of your business. We keep it running smoothly to ensure your business does the same.

Servicing & Support

Repairs, upgrades and maintenance, we diagnose and fix all hardware issues and offer a 24/7 phone support line for businesses.

Why is IT so important?

Issue Spotlight

Lost time

Minor computer issues are often tolerated even though it takes extra time working around them. And that time adds up. Thirty staff members losing fifteen minutes per day to minor issues is equivalent to an entire week’s wages for one person. How much are technical issues costing your business?

Computers. They start smart and fast, but eventually, as software evolves faster than they do, the computers become like a cave-person trying to understand astrophysics.

We are all familiar with the idea of upgrading parts or entire computers, but how do you know when it’s the right time? Will a problem be best fixed with an upgrade or by replacement? Is there even a problem with the computer, or is it something else? Making the wrong decision can cost you dearly.

These questions are why you need expert advice.

And it doesn’t stop at computers

what about your office server or data backup system? Is your office network running efficiently? Do you even have one or is your office still in the technology dark ages?

We know IT can be a lot to take in, but give us a call. We’re keen to help out in any way we can, and our advice is free.

Issue Spotlight

Lost time

Minor computer issues are often tolerated even though it takes extra time working around them. And that time adds up. Thirty staff members losing fifteen minutes per day to minor issues is equivalent to an entire week’s wages for one person. How much are technical issues costing your business?

“We’ve worked with Daniel and Melissa since 2002. They have helped us with everything from the simplest of queries to a complete overhaul of our systems. They have ensured that we have a system that meets our current and future needs with high levels of security and backups to ensure protection of our valuable data. Melissa is quick to answer any queries and we enjoy working with her and appreciate her patience and humour.”

Gillian Box

REAL Chartered Accountants

Things that are often overlooked.

We know business people are busy. IT is never at the top of the list – until there is an issue.

You’ve a list of things to do, but the phone is ringing; you have that meeting to attend, there’s that new employee starting tomorrow. The last thing you have time to deal with is “potential” IT problems.

We get it. But IT problems are like ticking timebombs. And they are even more dangerous if you don’t even know they are there. Take a look at our list of overlooked issues. If there is anything you are concerned about, give us a call.

10 Overlooked issues not to ignore

  1. Unable to run the latest version of critical software.
  2. Slow, outdated hardware creating bottlenecks in your workflow.
  3. You can’t access, send or receive your email.
  4. You don’t know if your network is secure or when the security was last updated.
  5. Employees are accessing your data on personal computers, which may have no security in place.
  6. Networked devices like printers don’t work.
  7. You don’t know if you have a copy of all your important company files.
  8. A computer is shutting down, overheating or running erratically.
  9. Your internet access seems far slower than it should be.
  10. You’ve received a virus warning but didn’t do anything about it.

Why TotalCom?

We strongly believe that today’s business world demands IT systems, services and seamless technology excellence. We’re passionate about making this happen.

Always ready for a chat

We believe offering comprehensive IT services means adopting a mutually beneficial relationship with our clients. We’re not just here for you if something goes wrong. We want to hear your business ideas and are keen to check in when we have something that might help you out.

We don't use "Geek-Speak"

We’re not here to bamboozle you with techno-jargon. You can’t value our services if you don’t understand what we have to offer. So we keep the geek-speak for the workshop boffins and engage with our customers to ensure they know what we are doing and why.

So much Experience!

TotalCom has been around for nearly three decades. We’ve seen technology change along with the needs of Bay of Plenty businesses. This experience means we know what works and what doesn’t, and we can predict future needs as technology continues to evolve.

How we help your business

At TotalCom we provide IT planning and strategy that underpin all functioning business units in your organisation – Human Resources, Sales and Marketing, Finance, Logistics and more.

Without a robust IT infrastructure in place, each business unit and your organisation could be at risk.

We provide a practical, forward-thinking approach. Our consulting service ensures you understand the why and what of IT. No one-size-fits-all solutions. We’ll create an IT strategy that perfectly fits your business objectives, which is why we always listen first and advise second.

We ensure your mobile and wireless technology keeps up with the demands of the remote working world. How can you perform at your best if your technology isn’t at its best?

Streamline Data

Our high-performance networks keep your business file sharing super-efficient. Better workflow means less downtime.

Remote Access

Access your data securely from remote locations. Your staff can find what they need, when they need it, no matter where they are.

Disaster recovery

Our multi-site backup services mean we can get your business up and running after even the worst data-loss scenario.

Saving you money

With our system monitoring, backup solutions and helpful advice, it’s all the benefits of having your own IT staff, without the cost.

Ready for a chat?

Why not give us a call today or pop in? We’d love to share what’s best for your business and help you towards your success.