Serving up IT solutions since 1992

Looking for good reliable IT services based in Tauranga? We offer a wide range of IT expertise you can trust and count on! Keeping your IT systems safe, secure and running smoothly by our friendly staff.

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30+ years supporting NZ businesses

Strategic IT. Security. Support.

24/7 business-critical support

Practical experts. No geek-speak.

Straightforward IT support, built on long-term relationships

totalCom has supported New Zealand businesses since 1992, keeping IT secure, reliable, and running smoothly – without the jargon. We look after the technology behind your business so your team can focus, with practical solutions, clear advice, and support when you need it.

Straightforward advice, no tech speak

Security-first setup and ongoing monitoring

A team that knows your business

Our services

We help take the pressure off your IT

We look after the core parts of your IT – keeping your data safe, your systems connected, and your team supported day to day. Everything we do is designed to reduce disruption, improve reliability, and make IT easier to live with.

Data Security

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We keep your business data safe, secure and backed up. For those times when you need it most.

About Data Security

Network Systems

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Your network is the core of your business. We keep it running smoothly to ensure your business does the same.

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About Network Systems

Servicing and Support

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Repairs, upgrades and maintenance. We can diagnose and fix all hardware issues. Non-business customers and small businesses included!

About Servicing and Support

Business Support

We offer a 24/7 email and phone support line for businesses.

About Business Support

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Why choose totalCom

IT doesn't need to be complicated or stressful. When the foundations are looked after properly, everything else runs smoothly.

Productivity

Small IT issues add up quickly. Slow computers, unreliable systems, and constant interruptions quietly drain time and focus. We help keep your technology running smoothly, so your team can get on with their work without unnecessary friction.

Security

Data loss and security risks aren’t always obvious – until something goes wrong. From backups to protection against modern threats, we help make sure your business information is secure, recoverable, and properly looked after.

Reliability

We turn complex IT into stable, reliable systems that support the way your business works now and, in the future. So, you don’t have to worry. Keeping you up and running even when things get tough.

Reliable IT makes everyday work easier

When IT systems aren’t looked after properly, small frustrations quickly become ongoing problems. Slow computers, unreliable networks, missing backups, and unclear security all add unnecessary stress to the working day.

For many businesses, IT has grown over time without a clear plan. Things still function but not efficiently, securely, or consistently. That’s when productivity drops, risks increase, and issues start being “worked around” instead of properly resolved.

Good IT support isn’t about constant upgrades or complex systems. It’s about keeping the foundations solid, spotting issues early, and making sure technology supports your business not the other way around.

Recent case studies

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Together, we make IT something you don’t have to worry about.

We’ve worked with totalCom for over 15 years and greatly value their support. They have consistently kept our servers, backups, network, and security running smoothly, while also assisting with website hosting and phone system changes. Their service is always prompt, nothing is ever too difficult. Being able to meet in person and speak to a human over the phone, is something we really appreciate in this digital world.

Mike Coory

Director

Health House

We have been clients of totalCom for approx. 30 years as they are pro-active in keeping us informed of technology advancements that we need to adopt to protect our online business. This is not just in hardware, software, apps and AI, whether cloud based or on a server, but also staff education.

Daniel, Steve and the team are responsive to any issues and they prioritize any actions needed to keep our business operating and growing, whilst at the same time protected from cyber attacks. They also have a sound understanding of all programmes that we operate and the need for any interaction between them. I am not overly tech savvy, as I believe in letting the professionals do what they specialise in, and appreciate the patience and time they take to explain any work they recommend before implementation. We look forward to our continued relationship with totalCom.

Keryl Rickard

Director

Builtin Insurance Brokers

We have worked with totalCom since 2002, and throughout that time they have supported us with everything from the simplest day‑to‑day queries to a complete overhaul of our systems. Their expertise has ensured we have a secure, reliable setup that meets both our current operational needs and our future growth plans, with strong security measures and robust backups protecting our valuable data.

The team at totalCom are consistently responsive, easy to work with, and bring patience and humour to every interaction. We genuinely enjoy our partnership with them and appreciate the high level of service they continue to provide.

Gillian Box

Real Chartered Accountants

My business has been utilizing the professional IT services of totalCom Ltd for over 20 years. In that time, they have always been prompt and knowledgeable. They have consistently maintained and secured our business systems, and continue to keep us protected from emerging threats. They have been willing to work outside of normal hours to get the job done, and have always ensured that our systems remain secure and functional. I would not hesitate to recommend them.

Alistair Young & Bevan Jelley

Southern Produce Limited

totalCom is a key partner in helping our business operate with confidence. Their team is proactive, knowledgeable, and always quick to respond, ensuring everything runs smoothly behind the scenes.

Sarah White

Southern Cross Horticulture

Let’s make IT easier, smarter and more reliable for your business

Keep systems running smoothly day-to-day

Reduce ongoing issues and interruptions

Protect your data and business information

Get clear, honest advice when you need it