Serving up IT solutions since 1992

Looking for good reliable IT services based in Tauranga? We offer a wide range of IT expertise you can trust and count on! Keeping your IT systems safe, secure and running smoothly by our friendly staff.

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30+ years supporting NZ businesses

Strategic IT. Security. Support.

24/7 business-critical support

Practical experts. No geek-speak.

Straightforward IT support, built on long-term relationships

totalCom has supported New Zealand businesses since 1992, keeping IT secure, reliable, and running smoothly – without the jargon. We look after the technology behind your business so your team can focus, with practical solutions, clear advice, and support when you need it.

Straightforward advice, no tech speak

Security-first setup and ongoing monitoring

A team that knows your business

Our services

We help take the pressure off your IT

We look after the core parts of your IT – keeping your data safe, your systems connected, and your team supported day to day. Everything we do is designed to reduce disruption, improve reliability, and make IT easier to live with.

Data Security

We keep your business data safe, secure and backed up. For those times when you need it most.

Network Systems

Your network is the core of your business. We keep it running smoothly to ensure your business does the same.

Servicing and Support

Repairs, upgrades and maintenance. We can diagnose and fix all hardware issues. Non-business customers and small businesses included!

Business Support

We offer a 24/7 email and phone support line for businesses.

Trusted by

Why choose totalCom

IT doesn't need to be complicated or stressful. When the foundations are looked after properly, everything else runs smoothly.

Productivity

Small IT issues add up quickly. Slow computers, unreliable systems, and constant interruptions quietly drain time and focus. We help keep your technology running smoothly, so your team can get on with their work without unnecessary friction.

Security

Data loss and security risks aren’t always obvious – until something goes wrong. From backups to protection against modern threats, we help make sure your business information is secure, recoverable, and properly looked after.

Reliability

We turn complex IT into stable, reliable systems that support the way your business works now and, in the future. So, you don’t have to worry. Keeping you up and running even when things get tough.

Reliable IT makes everyday work easier

When IT systems aren’t looked after properly, small frustrations quickly become ongoing problems. Slow computers, unreliable networks, missing backups, and unclear security all add unnecessary stress to the working day.

For many businesses, IT has grown over time without a clear plan. Things still function but not efficiently, securely, or consistently. That’s when productivity drops, risks increase, and issues start being “worked around” instead of properly resolved.

Good IT support isn’t about constant upgrades or complex systems. It’s about keeping the foundations solid, spotting issues early, and making sure technology supports your business not the other way around.

Recent case studies

18/2/2026
Monitoring & Support

Southern Cross Logistics

We provide daily support for Southern Cross Logistics through our monitoring systems, giving us instant alerts when issues arise – so we always stay on top of things. We’re not here to alarm you, but the reality is: things can fail, and even small issues can feel like major problems without the right insight. That’s where we come in.

24/3/2026
Data Security

Pacific Retail Group

At Southern Cross Logistics, uninterrupted IT systems are vital for keeping operations moving smoothly and ensuring that shipments, scheduling, and communications all run without a hitch. Even a minor glitch—a server going offline for a few minutes, a software hiccup, or storage nearing capacity—can slow productivity, disrupt workflows, and create unnecessary stress.

23/3/2026
Monitoring & Support

It’s taken a lot of stress off our plate.

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Summit Point Ltd

At Summit Point Ltd, smooth IT operations are essential to keeping the business running efficiently and ensuring every part of the organization stays connected and productive. From internal communications to client-facing systems, technology is the backbone of daily operations, and even a small disruption can ripple across teams, slowing workflows, delaying projects, and creating unnecessary stress.

22/3/2026
Computer Network Systems

Horizon Business Solutions

At Horizon Business Solutions, staying ahead of industry changes is essential. Every day, teams rely on smooth-running systems, secure data, and reliable technology to keep operations moving. Our proactive approach ensures that IT doesn’t slow down the business but supports growth and efficiency at every level.

20/3/2026
Data Security

Silver Fern Group

Managing patient records across multiple systems was becoming a headache. We implemented a centralized platform that unified data access, streamlined workflows, and improved visibility across departments—reducing administrative overhead while ensuring clinicians could quickly and securely access the information they need to deliver better patient care.

15/3/2026
Monitoring & Support

No more surprises, which makes a big difference.

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Harbourview Dental

Managing patient records across multiple systems was becoming a headache. We implemented a centralized platform that consolidated dental records, appointment schedules, and billing information into a single, easy-to-use system—reducing administrative burden and giving staff quick, secure access to patient data.

13/3/2026
Data Security

Anchor Point Consulting

Managing client records across multiple platforms was becoming a headache. We implemented a centralized system that unified project files, communications, and reporting tools into a single dashboard—reducing administrative friction and ensuring consultants had instant access to the information they needed to serve clients efficiently.

Together, we make IT something you don’t have to worry about.

We’ve worked with totalCom for over 15 years and greatly value their support. They have consistently kept our servers, backups, network, and security running smoothly, while also assisting with website hosting and phone system changes. Their service is always prompt, nothing is ever too difficult. Being able to meet in person and speak to a human over the phone, is something we really appreciate in this digital world.

Mike Coory
Director
,
Health House

We have been clients of totalCom for approx. 30 years as they are pro-active in keeping us informed of technology advancements that we need to adopt to protect our online business. This is not just in hardware, software, apps and AI, whether cloud based or on a server, but also staff education.

Daniel, Steve and the team are responsive to any issues and they prioritize any actions needed to keep our business operating and growing, whilst at the same time protected from cyber attacks. They also have a sound understanding of all programmes that we operate and the need for any interaction between them. I am not overly tech savvy, as I believe in letting the professionals do what they specialise in, and appreciate the patience and time they take to explain any work they recommend before implementation. We look forward to our continued relationship with totalCom.

Keryl Rickard
Director
,
Builtin Insurance Brokers

We have worked with totalCom since 2002, and throughout that time they have supported us with everything from the simplest day‑to‑day queries to a complete overhaul of our systems. Their expertise has ensured we have a secure, reliable setup that meets both our current operational needs and our future growth plans, with strong security measures and robust backups protecting our valuable data.

The team at totalCom are consistently responsive, easy to work with, and bring patience and humour to every interaction. We genuinely enjoy our partnership with them and appreciate the high level of service they continue to provide.

Gillian Box
Real Chartered Accountants

My business has been utilizing the professional IT services of totalCom Ltd for over 20 years. In that time, they have always been prompt and knowledgeable. They have consistently maintained and secured our business systems, and continue to keep us protected from emerging threats. They have been willing to work outside of normal hours to get the job done, and have always ensured that our systems remain secure and functional. I would not hesitate to recommend them.

Alistair Young & Bevan Jelley
Southern Produce Limited

totalCom is a key partner in helping our business operate with confidence. Their team is proactive, knowledgeable, and always quick to respond, ensuring everything runs smoothly behind the scenes.

Sarah White
Southern Cross Horticulture

Contact us

Let’s make IT easier, smarter and more reliable for your business

Keep systems running smoothly day-to-day

Reduce ongoing issues and interruptions

Protect your data and business information

Get clear, honest advice when you need it

30+ years supporting NZ businesses